Welcome to the FAQ section of driveeaseonline.com (hereinafter referred to as “we,” “us,” or “this website”)!

  1. What products do you sell?
    We primarily sell car-related products, including backpack organizers, high-quality car cleaning cloths, car storage boxes, and phone holders, helping you keep your car clean, safe, and comfortable.
  2. Are your products compatible with all car models?
    Most products (such as backpack organizers, storage boxes, and cleaning cloths) are universally designed and fit most car models. Some phone holders may require confirmation of size or installation method, so please consult our customer service before purchasing.
  3. How long does it take to ship after placing an order?
    We typically process and ship within 1-2 business days. Delivery time depends on the shipping method and delivery address, but generally arrives within 3-7 business days.
  4. What payment methods do you accept?
    We accept common payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and more.
  5. Can I change or cancel my order? If you would like to change or cancel your order, please contact us within 24 hours of placing the order. Orders that have already been shipped may not be modified or cancelled.
  6. What is your return and refund policy? If the item you received is damaged or has quality issues, please contact us within 7-14 days of receipt. The item must be returned unused and in its original packaging. We will process the refund after we receive and inspect the return (timeframes vary depending on the bank or payment platform).
  7. Is there a warranty on the product? Yes, some of our products come with a limited warranty ranging from 30 days to 1 year.
  8. How can I contact you? You can contact us via the following:
    Email: adisesisay@driveeaseonline.com
    Phone: (346) 675-8214